Terms & Conditions

1. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Services. You agree to provide accurate registration information and to keep your login credentials confidential. You are responsible for activity under your account.

2. The Services

ChirpXP provides software to design, run, and track customer referral programs, including referral links, participant verification, rewards, and related analytics and communications features described in your plan.

We may modify, suspend, or discontinue features with reasonable notice where practicable. We do not guarantee uninterrupted or error-free operation.

3. Plans, fees, and renewals

Paid plans are sold in the billing terms shown at checkout (for example 3- or 6-month terms). Prices, limits (such as programs, milestones, and monthly participants), and any promotional offers (including founding offers) are as stated on our pricing pages or in an order confirmation.

Fees are generally non-refundable except where required by law or expressly stated in our Payment Policy. Failure to pay may result in suspension or termination of access.

4. Your responsibilities

You are solely responsible for your referral programs, rewards, marketing claims, and compliance with applicable laws (including consumer protection, spam, and data protection rules) in the markets where you operate.

• Do not use the Services for unlawful, deceptive, or harmful activity.
• Do not attempt to reverse engineer, abuse, or disrupt the Services or other customers’ data.
• Ensure you have lawful grounds to collect and process participant contact information.
• Honour rewards you configure, subject to your published program rules.

5. Customer content and data

You retain ownership of content and data you submit to the Services (“Customer Content”). You grant ChirpXP a limited licence to host, process, and display Customer Content solely to provide and improve the Services.

You represent that you have all rights needed to submit Customer Content and that it does not infringe others’ rights.

6. Intellectual property

ChirpXP and its licensors own all rights in the Services, software, branding, and documentation. These Terms do not transfer ownership to you. You may not copy, modify, or create derivative works of the Services except as allowed by law or written permission.

7. Third-party services

The Services may integrate with third parties (for example payment processors or messaging providers). Those services are governed by their own terms. ChirpXP is not responsible for third-party outages or policies beyond our reasonable control.

8. Confidentiality

Each party agrees to protect the other’s non-public information disclosed in connection with the Services and to use it only for performing under these Terms, except where disclosure is required by law.

9. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

We do not warrant that referral campaigns will achieve any particular commercial result.

10. Limitation of liability

To the maximum extent permitted by law, ChirpXP and its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill.

Our aggregate liability arising out of or related to the Services in any twelve-month period will not exceed the fees you paid to ChirpXP for the Services in that period.

11. Indemnity

You agree to indemnify and hold harmless ChirpXP from claims, losses, and expenses (including reasonable legal fees) arising from your programs, Customer Content, misuse of the Services, or violation of these Terms or applicable law.

12. Suspension and termination

You may stop using the Services at any time. We may suspend or terminate access if you breach these Terms, fail to pay fees, or create risk to the platform or others. Upon termination, your right to use the Services ends; provisions that by nature should survive will survive.

13. Governing law

These Terms are governed by the laws of India. Courts in India shall have exclusive jurisdiction, subject to any mandatory consumer protections that apply.

14. Changes

We may update these Terms by posting a revised version with an updated effective date. Material changes will be communicated where reasonably practicable. Continued use after changes take effect constitutes acceptance where permitted by law.

15. Contact

Questions about these Terms: info@chirpxp.com · +91 7387271457 · EngajarXP Technologies Pvt. Ltd. (GroXP Platform).